Learn how to use Mutle with the same navigation and guidance users see across the public site.
This page explains the real consumer workflows in the app and now includes an AI help bar that answers from the indexed support content below.
8
Core app areas
18
Workflow guides
8
Quick answers
Search the help center
Search by feature, route, or settings area.
App Overview
What each main area of Mutle is for
Start here if you mainly need orientation. These are the consumer-facing surfaces the help assistant indexes.
Dashboard
See your feed, suggested people, pending intros, and network activity in one place.
Search
Find people by name, role, location, and recent activity, then inspect how you are connected.
Connections
Add trusted people, review pending requests, and keep your direct graph clean.
Contacts
Import contacts from Google, LinkedIn, CSV, or manual entry to uncover matches on Mutle.
Introductions
Track intro requests you received, sent, and completed, including consent steps.
Messages
Chat with confirmed connections and follow up after an introduction lands.
Network Graph
Visualize first and second degree relationships, path quality, and trust signals.
Settings
Manage profile, verification, privacy, TTN, account data, and plan details.
Get your account into a usable state
Mutle works best when your identity, profile, and first-degree network are accurate.
Finish onboarding carefully
Add your name, role, profile photo, skills, open-to preferences, and starter connections.
The onboarding flow also checks for profile matches and can connect existing identity data to your account.
A stronger profile makes search, suggestions, and introductions more useful.
Your starter network directly affects the warmth of future paths.
Build a profile people can trust
Fill in headline, what you do, experience, projects, links, and skills so people know why to reach out.
You can import LinkedIn data to prefill much of your profile.
Profile tags such as skills, interests, languages, and open-to preferences improve discovery.
A complete profile gives mutuals better context when deciding whether to forward an intro.
Use personal invites and real connections
Grow the network with people you actually know, not with broad cold outreach.
Personal invite links bypass the waitlist and are best used for trusted people.
Connections should represent real-world familiarity, because the graph depends on vouching quality.
Mutle rewards a smaller high-fidelity network more than a large weak one.
Discover the right person and the right path
Search, imported contacts, and the graph all work together to show who you can reach and through whom.
Search with filters and autocomplete
Use name, role, location, and recent activity filters to narrow results quickly.
Typing triggers autocomplete, and selecting a person opens their profile immediately.
Live filters include location, role, and active recently.
If nobody matches, Mutle can prompt you to invite the person or watch for them joining.
Import contacts to uncover matches
Bring in your real-world address book so Mutle can match people already on the platform.
Contacts can come from Google, LinkedIn export files, CSV upload, or manual entry.
The contacts workspace separates matched, unmatched, invited, duplicate, and suggested records.
Unmatched contacts can be invited in batches, with an optional personal note.
Read the network graph before asking
Use the graph to understand distance, path alternatives, connection quality, and trust signals.
You can toggle second-degree visibility, trust coloring, and inactive highlights.
Selecting someone reveals one or more connection paths plus a quality score.
Signal breakdowns explain why a path appears stronger or weaker.
Strengthen your first-degree network
Your direct connections are the foundation of every intro, suggestion, and graph calculation.
Confirm only people you truly know
Use My connections and Pending to accept, decline, or adjust trust carefully.
Incoming and outgoing requests are separated so you can see what still needs a response.
Confirmed connections can be filtered by name.
Trust scores on connections help preserve path quality across the graph.
Turn matched contacts into real graph edges
When Mutle finds someone from your imported contacts on the platform, connect deliberately.
Suggested contact matches are most useful when they represent people you actually know well.
Duplicate cleanup helps you avoid fragmented identity records.
Good contact hygiene improves recommendations and pathfinding.
Follow the network philosophy
Mutle is designed around warm ties, radical transparency, and responsible vouching.
Quality beats reach on Mutle.
Every accepted connection affects who others can reach through you.
Invite links are also a form of vouching and should be treated seriously.
Request, respond to, and complete introductions
Introductions are Mutle's core workflow. Clear context and good judgment matter at every hop.
Request an introduction with context
Start from search or a profile, then give enough context for the mutual to judge the request well.
Warm requests work best when the reason for the introduction is specific.
Mutle pathfinding helps you identify the most credible route.
Your profile quality influences how comfortable a mutual feels forwarding you.
Use the Introductions inbox daily
The Received, Sent, and Completed tabs show exactly what is waiting on you.
Received highlights intro requests currently waiting for your response.
Sent lets you track what you initiated and whether it has moved forward.
Completed stores finished intros and any follow-up states tied to them.
Understand consent after an intro completes
Some completed intros prompt the target to approve the final conversation handoff.
Consent screens appear when a finished intro still needs target approval.
This keeps the final handoff more intentional and privacy-aware.
If you are the connector, the best way to help is by making the original context clear.
Manage conversations, privacy, and identity
Messaging is for real network relationships, and the account controls are built to keep the graph trustworthy.
Message confirmed connections
New message only lists confirmed connections, which keeps conversations tied to real graph edges.
Unread counts appear in the app shell so you can track responses quickly.
Use messages to continue conversations after a successful intro.
If you need a new thread, search inside the new-message sheet rather than browsing the whole network.
Verify your identity for stronger trust
Work email, phone, and LinkedIn verification all help establish credibility.
Email verification confirms domains connected to your current organization.
Phone verification supports account security and duplicate prevention.
LinkedIn can be linked and then reviewed as part of your professional identity.
Control visibility, intros, and blocked users
Privacy and safety settings let you tune how discoverable you are and who can interact with you.
You can control profile visibility, search discoverability, and who sees your connections.
Introduction permissions determine whether trusted mutuals can route requests through you.
Blocked users are managed separately in Safety settings.
Handle TTN, earnings, billing, and data controls
Mutle's Trust Network features sit alongside standard account management and export controls.
Understand TTN before you opt in
TTN explains how subscriptions fund connector earnings and how successful intros translate into payouts.
The public TTN page explains the pool model and payout timing.
If you want to join or manage TTN membership from the app, use TTN settings.
Connector earnings depend on successful introductions, not just request volume.
Track earnings and set a payout method
Use Connector Earnings to see pending balance, recent payouts, and withdrawal readiness.
You can save either a bank account or mobile money payout method.
Withdrawals require both a configured payout method and the minimum threshold.
Recent payouts are listed with dates, amounts, and status.
Manage plan, exports, and account deletion
Account settings cover invite links, subscription status, data export, and the deletion workflow.
Plus and Pro plans unlock higher intro limits and TTN-related benefits.
Data export requests email you a bundle of your personal platform data.
Account deletion hides your profile immediately and uses a 30-day grace period.
FAQ
Common questions
Short answers to the questions most consumers run into while learning the product.
What should I do first after joining Mutle?
Finish onboarding, complete your profile, and add a small set of people you genuinely know well. That gives the graph enough real signal to make search, suggestions, and introductions useful.
Why is Mutle strict about who I connect with?
Because every path is built on vouching. Weak or inflated connections reduce path quality, make introductions less credible, and hurt the usefulness of the graph for everyone else.
How do I know whether someone is reachable through my network?
Search results show connection state, and the Network Graph lets you inspect first-degree and second-degree reach, alternative paths, quality scoring, and signal breakdowns.
What happens after I request an introduction?
The request moves into your Sent tab and appears in the mutual's Received tab if it is waiting on them. Once the intro is completed, it moves into Completed and may require target consent before the final conversation handoff.
Can I message anyone on the platform?
Mutle messages are tied to confirmed connections. The new-message sheet only lists people already connected to you, which keeps conversations grounded in the trust graph.
How do contact imports help me?
They help Mutle find people you already know who are on the platform, separate unmatched contacts for invites, and surface duplicates or suggestions that strengthen your graph.
Where do I manage privacy and safety?
Use Privacy settings for visibility, discoverability, and intro controls. Use Safety settings for blocked users, Verification for identity checks, and Data settings for exports or account deletion.
Where do TTN payouts happen?
TTN membership and earnings are managed in settings. The earnings page lets you save a payout method, monitor pending balance, and request withdrawals when you meet the threshold.
More Help
Still stuck?
The floating assistant answers from these support docs. If you still need human help, use the links below.